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StartupWindX: CX_101 Effective Customer Experience and Onboarding Strategies for SMBs and Start-ups

Effective Customer Experience and Onboarding Strategies for SMBs and Start-ups


StartupWindX
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About This Course

Acquiring a new customer can cost 25 times more than retaining an existing customer. An existing customer turned into a promoter drives market buzz and growth. However, startups often struggle with their initial customers thus slowing down their growth trajectory.

Prerequisites

* Awareness of business terminologies
* Member on StartupWind community

Course Staff

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Ganesh Sundaresan

B2B products and services leader with over 25 years of product management, digital transformation and solutions delivery experience

  1. Course Number

    CX_101

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  3. Classes End

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